Ray's Outdoors Privacy Policy

Use of cookies

Ray's Outdoors uses tracking technologies such as cookies to recognise your browser each time it visits our site, and to track which pages you visit whilst on our site. We use this information to optimize our site and create a better online experience for you.

Cookies are pieces of information that a web site transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. However, if you do not wish to receive any cookies, you may set your browser to refuse them.

How we use your information

Ray's Outdoors uses your information to better understand your needs and provide you with better service. Specifically, Ray's Outdoors uses personal information:

To complete a transaction.

To deal with your queries or customer service issues promptly. We may also keep information on your communications with our customer service representatives.

To keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels. You will be able to "opt-out" from this activity at any time.

To enhance your customer experience in store and online, and help us complete your transactions faster with Ray's Outdoors and its brands.

For planning, product development or research purposes.

Disclosure of personal information

We will only send personal information about you to other organisations when:

We need to share your information in order to provide the product or service you have requested;

We need to send your information to companies that are contracted to Ray's Outdoors e.g. mailing houses, IT service providers, service providers, web developers, marketing agencies, finance companies; or

We are required or authorised by law to disclose the information.

Such information remains under Ray's Outdoors custodianship at all times and the agents involved are bound by specific confidentiality and non-disclosure agreements.

Third-party web sites

Links to third party web sites on www.raysoutdoors.com.au are provided solely as a convenience to you. If you use these links, you will leave Ray's site. Ray's Outdoors is not responsible for any of these sites, their content or their usage of your personal information.

Opt out

At Ray's Outdoors we only want to communicate with you if you want to hear from us. In the case of direct marketing you are able to "opt out" at any time, for any reason. Opting out means that you would like to be removed from all of our mailing lists. You can do so, online or by contacting our Officer on the details below.

Security

Ray's Outdoors is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.

Changes to this statement

Ray's Outdoors may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our website at corporate.raysoutdoors.com.au/privacyPolicy.html.  

Contact

For any further queries relating to your personal details or Ray's Outdoors Privacy Policy please contact our office on the details below:

Contact Us

Head Office
340 Melbourne Rd
North Geelong Victoria
3215 Australia